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Upon payment of the specified fee, DigRiv North America, Inc., a Digital River Company ("DR") agrees to provide you (the "End User") a service that enables the End User to make multiple downloads of digital computer software products (a "Product" or "Products") purchased in a single order (an "Order") and downloaded from this Web site (the "Site") for a period of two (2) years after the date the End User purchases the Product (the "Service"). When you have downloadable items in your order, you will see a link to add EDS to your order on the shopping cart page or the checkout page. It can be thought of as an insurance policy in case anything goes wrong with your computer or the downloaded product. What is the Extended Download Service (EDS)? EDS essentially allows you to download your purchase again for up to two (2) years, in the event your computer crashes or the downloaded file becomes damaged or corrupt. If you need assistance with installation, activation, or use of your product after downloading, please contact Technical Support. If you need assistance with your download, please contact Customer Service. When the download finishes, you should go to the location where you saved the file and double-click on it to begin installation. Once the download starts, you will see a pop-up with a status bar and a percentage that will climb to 100%. Most people find it easiest to save their download file on their Desktop.
You can save the download file anywhere you like but you should make sure to remember that location or the name of the downloaded file. Do not rename the download file as this can cause installation problems. How do I download my purchase? You can download by either clicking the Download button on the Order Details page or by right-clicking on the Download button and selecting Save Target As in Microsoft® Internet® Explorer® or Save Link As in Mozilla® Firefox®.
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